How to Respond to an eBay Buyer’s Complaint
by Kirsten Hawkins
At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis.
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Should PayPal be Your Only eBay Payment Option?
by Kirsten Hawkins
You may have noticed that many sellers list PayPal as the only payment option they accept - they simply can’t be bothered cashing cheques and money orders, never mind any of the other strange ways some people want to pay. Like all things in life, though, PayPal has its advantages and disadvantages. Let’s take a look at what PayPal can do for you, and what it can’t.
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Negating Negative Feedback On eBay
by Stephen Pope
Within minutes (perhaps seconds) of the auction's end, I was being awarded negative feedback. Not only did I not receive any chance to fulfill the order or to right any wrong that I may have committed, I also received an e-mail from the perpetrator threatening to have me suspended from eBay if I didn't meet certain demands.
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How to Promote Your e-Bay Business With 3 Simple Letters
by Dave Lovelace
As with any business, you're "dead in the water" unless there are
paying customers to keep you "afloat". Those customers are
called 'Traffic' (whether you're operating Online or Offline). But how do you get targeted Traffic (your prospective customers)
to look in your direction in the quickest time possible? I'll
answer that in 3 letters...
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Is The eBay Fee Increase Actually Good For Business?
by Tim Knox
This will be the fifth rate hike in as many years for the auction giant and should really come as no surprise. Price hikes are a normal course of business. It was the size of the hike that has many sellers upset.
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When NOT to Use “Buy Now”
by Kirsten Hawkins
As you get more experienced on eBay, you might be tempted to use fixed price auctions, just so you can budget better. It’s often more reassuring to know that either you will make a small profit on an item instead of having to wait and see whether it makes a big profit or a big loss. However, you should be aware that there are some times when you really shouldn’t use ‘Buy it Now’.
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How to Increase Your eBay Backend Sales
by Kirsten Hawkins
It shouldn’t too hard to increase your eBay backend sales - because the chances are you currently aren’t making any! Backend sales are sales to customers who have already bought an item, also known as ‘up-selling’. These are usually easier sales to make than normal sales: in sales-speak, your existing customers are ‘warm leads’.
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Dropshipping Secrets For Making More Money on eBay
by Jason James
Dropshipping is simply selling products for wholesale companies, sending them the address of the person who bought from you, and they ship the product to them. This is an incredible opportunity, most times for the cost of a meal at a restaurant, to start a profitable eBay business.
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